We welcome your comments and suggestions on greening, landscape and tree management through the following channels.

For emergency only

For trees with imminent danger,
please call 999 for help.

Report Problematic Trees

To report problematic trees to 1823, please

Please provide the following information when reporting problematic trees:

  • Photo of the whole tree

    Whole tree
  • Problem close-up

    Tree problem 1Tree problem 2
  • Location (e.g. Lamp Pole No. or Screen capture of map)

    Lamp post Map
  • Tree number on label, if any

    Tree label
  • Contact info.

Comments / Suggestions

Comments and Suggestions to GLTMS

Address :
16/F West Wing, Central Government Offices, 2 Tim Mei Avenue, Tamar, Hong Kong
Telephone :
(852) 2848 2334
Fax :
(852) 2186 6932
E-mail Address :
Office Hours :
Monday to Friday: 8:45am - 6:00pm (Lunch break: 1:00pm - 2:00 pm)
Saturdays, Sundays and Public Holidays: Closed

Personal Information Collection Statement

Purpose of Collection

Transfer of Information

For the purposes of processing your enquiries, suggestions, requests and/or complaints, your personal data may be transferred to relevant government departments and/or contractors;

Access to Personal Data and Enquiry

According to the Personal Data (Privacy) Ordinance, you have the right to request access to and correction of your personal data. Any request for access to personal data should be made in writing and addressed to the EO(GLTM) of the Greening, Landscape and Tree Management Section at:

Postal Address :
16/F, West Wing, Central Government Offices
Email :